To set or reset your metrics, login to you administrative account and go to your organization’s profile page.
One the left hand side dashboard, select "Organization Page."
To access your metrics, please make sure that your profile page is set to edit mode. Make sure to toggle your "Edit mode" tool to the right. This will enable all of your editing tools and features.
Once you have your editing mode turned on, scroll down underneath your organization name.
If you have not enabled donation metrics on your profile page yet, select "+ Fundraising Stats."
Once your fundraising metrics are enabled, to edit them select the pencil icon:
Once you have selected the pencil icon, you'll notice that you have a couple of options in regards to what you want to display.
To enable your Donor and Dollars Count, simply select the checkbox next to the corresponding option.
If you would like to include offline donations in the total, select the checkbox.
When editing your metrics, please note the "Calculation method." The date listed in this area will determine what donations will be included in your metrics. However, you may want to change this metrics calculation — for instance, at the beginning of a new calendar year, or if you are preparing your profile to participate in a giving event. For a giving event, you’ll want to start counting from the date when donations open for the event.
If you want donations to be calculated from a particular date, select "Start calculation on a specific date" and enter your date:
Please note that if you have received donations on or after the date you’ve chosen, those will be reflected in your metrics — it will only reset to zero if you have not received any donations on or after the date you’ve chosen.
However, if you would like to remove the metrics from your profile, select "Hide selection."
Additionally, if you would like to add a goal and progress bar to your page, the process would be similar. Select "+ Goal" to add in the goal and progress bar.
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