You can update your disbursement method under the "Settings" and "Disbursement Settings" section on your dashboard.
To set up an Electronic Funds Transfer (EFT), scroll down and click "Switch to Direct Payouts with EFT." You will be asked to enter your routing number, account number and attach a voided check/bank letter.
If you are looking to update your EFT, within Disbursement Settings and select "Edit" to submit your new EFT information.
While checks are disbursed on the tenth of the month, EFTs are deposited twice monthly: on the 10th and the 25th of the month.
If you do not plan on setting up EFT, please make sure to re-verify your legal mailing address for checks.
If this address is incorrect, please select "Edit" to revise your address information.
If you are looking to update your legal mailing address, you will need to provide any government document, bank statement or utility bill that lists your correct information. We cannot accept any self-generated documents such as a W-9 form or IRS Form 990.
Additionally, if you are looking to update your legal name, you can do so in your Organization Profile area. You will need to provide a IRS or State Attorney General documentation approving the request for a name change or DBA. The documentation should include both the old and new legal names of the entity.
Please note, check disbursements have a $5 service fee so we highly encourage setting up EFT for your organization.
If you have not received a disbursement, please first review your Disbursement Report
- If the status of the disbursement reads 'Complete' that means your EFT has processed or your check has been cashed and deposited into your account
- If the status reads 'Sent,' then a check was sent to your mailing address and you are still able to cash that check.
- If the status reads 'Canceled,' then your check was not deposited and will need to be re-issued
- If the status reads 'Canceled-MightycauseReprocess,' then your check has already been re-issued.
If your disbursement has the ability to be re-issued you will see "Request Reissue" at the top of your disbursement.
Once you select "Request Reissue," your disbursement will be re-issued in the next disbursement cycle.