Once you’ve been approved as an administrator of your organization page, you can add and remove other admins as well as designate lead contacts. There is no limit as to how many administrators can be added to your page. To add or remove admins, head to your left-hand side dashboard and select "Settings" > "Admins."

All of your current administrators will be listed here. All administrators have the same administrative control and access. You have the option to designate lead contact admins in order for the Support and Communications teams to contact your organization with important updates. 

Adding Administrators

To add additional administrators to your page, select "Add New Admin"

If an individual has requested to be an administrator, you can approve or deny their request.

To approve a request, simply select "Approve." 

Removing Administrators

If you would like to deny a request or delete an administrator, select the 3 dots to the right of the admin's name. Then select 'Remove.'

Once you select 'Remove,' you will be asked to confirm that you want to remove the individual.

Designating Lead Contacts

To designate a new admin as a lead contact:

1. Click 'Add new admin' in the upper right corner.
2. Enter the first name, last name, email address, and position.
3. Scroll down and check the "Mark as a lead contact" box.
4. Continue with adding the best phone number for the contact and any notes you would like our support and communications teams to know. *Something to note: The telephone number will only be used for urgent security or support issues.
5. Be sure to click "Save."

To designate a current admin:

1. Navigate to the 'Settings' > 'Admins' tabs on your organization profile page. 
2. Select the 3 dots to the right of the admin's name. Then select 'Edit.'
3. Scroll down and check the "Mark as a lead contact" box.
4. Continue with adding the best phone number for the contact and any notes you would like our support and communications teams to know. *Something to note: The telephone number will only be used for urgent security or support issues.
5. Be sure to click 'Save.'

Managing Administrators

If an administrator needs to edit the position listed, you can do so by selecting the 3 dots to the right of the admin's name. Then select 'Edit.'

Add the updated position title and click 'Save.'

If the name associated to an administrator needs to be edited, only the individual that has access to that user account/login can do so. If you are looking to edit your own name, select your user icon next to your name:

This will take you to your User Account. At the top of your User Account, select the pencil icon next to your name. Enter your new name and click 'Save.' 

Have Questions?  

If you have any questions about the features on your organization profile page, please contact us here.