There are many tools on Mightycause that provide your organization the ability to grow your online community and cultivate relationships with your supporters.
Donor Engagement Tools on Your Organization Page
In this support article we will be breaking down some of the key tools and features you can utilize for donor engagement.
To access the tools listed, you'll want to head over to your organization page dashboard:
This can be found on your dashboard through "Fundraising" > "Organization Profile" and on the Share icon.
Our donation widgets provide a great way to accept single or recurring donations year round. Through the donation widget you can embed a Mightycause donation button on any website.
Clicking on “Embed Type” will give you options for a donation widget:
First, you’ll need to choose the type of widget you’d like to use.
Donation Widget: People will be able to complete a donation from the widget, without leaving the page where you’ve embedded it. The widget itself is secure, even if your website or blog is not.
Facebook page: This will install a Facebook “app” that puts a “Donate” button on your page and allows people to complete donations from our widget. This doesn’t work for Facebook profiles — you will need a Facebook brand page in order to install this widget.
Thumbnail: This creates a widget that links to your Mightycause page. People cannot donate from this widget, but it will take them to your Mightycause page where they can read your full story and complete a donation.
Donate Button: This generates a “Donate” button that links to your Mightycause page.
Once you’ve chosen the type of widget you’d like to use, you can copy and paste the code below to add it to your website or blog.
This section can be found on the dashboard through "Fundraising > "Checkout Flow"
The Checkout Flow section allows your nonprofit the ability to craft the checkout process for donors.
Through this section you will be able to custom donation levels, add donation descriptions, opt into collecting additional donor information, and customize your thank you page and email receipt.
The Checkout Flow section is divided into three tabs, Checkout Steps, Advanced Questions (only available for Advanced subscribers), and Post-Checkout.
Within the "Checkout Steps" tab, you will have the ability to add custom donation levels and descriptions. This is a great opportunity to focus on recurring giving.
Each donor on Mightycause will be emailed a receipt and acknowledgement of their donation from Mightycause, but you can make it more meaningful by adding a custom donation message from your nonprofit to this email through the "Post-Checkout" tab.
Donor Retention Report
Organizations have the ability to retain and grow their donor base through the "Retention" report section.
On the left-hand side dashboard, select "Reports." A sub-menu will open up, select "Retention"
This section allows you to export your list of unretained donors, send individual emails, and much more.
At the top of your Retention report, you are able to filter and create the type of retention report you want.
Through Status, you can pull up whether you want to review your Retained or Not Retained donors.
If you would like review more detailed information on these donations, click the download icon to export this information into an excel sheet.
Lastly, to send an email to a donor select the mail icon on the right hand side of the corresponding donor.
The fundraiser templates tool provides organizations the easy ability to set fundraising templates for supporters. With templates, peer-to-peer fundraising is easier and seamless.
On the left-hand side dashboard, select "Fundraising." A sub-menu will open up, select "Campaigns"
Within Campaigns, select the blue button thats states "Fundraiser Templates."
Advanced subscribers have the ability to create an unlimited amount of templates on the platform, so you can create a template for your board members, volunteers, and so on. Starter organizations will only have the ability to create one template.
Under the "Settings" > "General Settings" section on the dashboard, you can find social sharing options.
The Social Sharing tool allows you to customize and select the image and text that appears in a preview of your organization when your Mightycause url is shared on social media.
If you have questions about engaging donors on Mightycause or any of the donor engagement tools on Mightycause, contact us at email@example.com.