Why didn’t I receive an email receipt for my donation?

Mightycause automatically sends an email receipt when you make a donation, but there are several reasons why you may not see it in your inbox. Your email provider may have sent it to your junk mail folder, so be sure to check there. Gmail may have routed your receipt to your “Purchases” tab, so you should check there if you’re a Gmail user. If you were donating as a guest, a typo in your email address could cause you to not receive your receipt. We’re happy to resend your receipt — just email us at support@mightycause.com from the email address you used to complete your donation and we’ll make sure you get it.

Please note, if you are an organization administrator, offline donations do not receive an emailed receipt from Mightycause as the donation was not processed through the platform.