Mightycause User Account Basics for Donors

 Navigating Mightycause

We’ve designed our website to be user-friendly. All of the options you need to get around on Mightycause are right at the top of the page.

This navigation bar will appear on every page on Mightycause, so you can always get to where you need to go. Here is what the different options do:

If you are not logged in or new to Mightycause, you will see a log in option next to the search bar.

When you are logged into your Mightycause account, you’ll see your name and user avatar on the right side of the navigation bar. (If you haven’t uploaded an avatar yet, it will be a randomly-assigned illustration.)

When you are logged in and hover over your name with your mouse, you’ll be able to access your site menu.

Navigating Mightycause on a Mobile Device or Tablet

Mightycause is designed to be responsive to the size of your screen but it will look a bit different on a mobile device or tablet. Here’s what your homepage looks like:

Once you login, clicking/tapping on your name and photo on the top right will bring up the same options you have on the desktop site.

Signing up for a Mightycause Account

If you’re new to Mightycause and would like to create an account, click “Log In” from the navigation bar.

Then choose “Sign up” at the bottom of the window. You have a couple of different options for how you’d like to sign up.

You can login with your Facebook account, with Google, or with your email address. Choose whatever option is easiest for you!

Sign up method and permissions needed

Facebook: When you choose to sign up using your Facebook account, you will need to log into your Facebook account (unless you’re already logged in). Click “Continue as [Your Name]” to proceed. We will access your friend list, email address, and location. We don’t post on your behalf, and we won’t have access to your private information.

Google: You can sign up easily using your Google account. Many of us are logged in to Google already (especially if you’re using Chrome), so this option makes signing up and staying logged in a snap. Mightycause will need to access your email address and public profile information. We will not have access to your emails, Google Drive, or any other personal information.

Email: This simplest option, you can sign up using your email address. Mightycause does not need any additional permissions when you sign up with email.

Your User Profile

When you sign up for Mightycause, you’ll have a user profile page where you can track contributions and access receipts for donations, manage recurring donations, manage any fundraisers you’ve created, and add a photo and information that shows your personality to the Mightycause community.

You can access your user profile in two ways from your site menu. When you’re logged in, you can click either "[Your Name]” or “Fundraising” to access your profile.

When you’re on your profile page, you’ll see your name and user avatar (which is a randomly-assigned illustration if you haven’t uploaded an original one yet). Underneath, you will see different tabs that you can toggle between.

Editing Your Profile

To customize your user profile, click the "Public Profile” tab.

When you’re editing your profile, you can upload a photo of yourself to use as your user avatar, share your location, write a short profile, and fill out a fun Q&A that helps the Mightycause community get to know you.

Your Contribution History

You can view, download, print receipts, manage recurring donations, and download annual giving statements from this section of your Mightycause account.

You’ll find your contribution history under the “Your Contributions” tab.

All of your donations will be listed under "Donations History". You can search for a particular donation using the field ranges and search bar, or you can simply scroll down.

You'll be able to see the organization you donated, the date of the transaction, the credit card used, and the donation amount.

Annual Giving Statement: If you have a giving statement for the previous year available, you will find it in the “Your Contributions” tab at the top. It is a hyperlink that will take you to an itemized list you can use to claim monetary charitable donations on your taxes.

Recurring Donations: At the bottom of your "Your Contributions" tab you will be able to review all of your recurring donations. You’ll see the organization you are donating to, the amount of your donation, and the start date of the donation. If you would like to stop your recurring donation, you can click trash icon to cancel the recurring donation immediately.

Receipts: To resend a donation receipt, under your "Donation History" click on the receipt icon next to the donation you are interested in. 

Your Account Settings

You can manage your Mightycause account from your "Account Settings".

Here’s what you can update or edit from your Settings page:

Email Address

You can update your email address. You can only use an email address on one Mightycause account, so you won’t be able to add an email address that’s being used on another Mightycause account.

Password 

This is where you can update your password.

Notification Emails

When you create a Mightycause account, you are automatically opted into receiving certain emails from us. You can manage the notifications you receive in your account settings.

Payment Methods

To make donating simple and easy, you can save your credit card information to your Mightycause account, so you won’t have to enter it each time you donate. You can view which payment methods you have saved to your account here, and remove any payment methods you would like.

Bank Account

You can connect your bank account to your Mightycause account. This feature is for people running personal fundraisers, so if you’re on Mightycause to donate, you don’t need to worry about this option and should save your credit card information under Payment Methods.

Connected Apps

You can connect social media accounts, such as Facebook, Google, and Instagram accounts to your Mightycause account. This section of your settings page is where you can see which accounts are connected, and remove accounts you do not want connected to your Mightycause account.

Deleting your Mightycause Account

To delete your Mightycause account, go the "Public Profile" tab. Scroll to the bottom until you see "Delete Account".

Once you click it, it will ask you to confirm whether you want your account delete. 

Need Help?

If you need assistance navigating your account or have questions about using any of the tools it contains, contact our support team at support@mightycause.com!