Updating Organization Page Donation Form

To update your organization page donation form, head to your left-hand side dashboard and select "Checkout" > "Donation Form." This is where your nonprofit can set up the basic structure of your donation process.

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This tool was built to match your live donation form, so what you configure here is exactly what your donors will see at checkout. The page is split into two areas: on the left, you’ll find your editor, made up of a set of cards, one for each part of your form — Donation Options, Designated Funds, Dedication Messages, Custom Questions, and, if your Giving Day Host has added any, Questions from Host. On the right, the Donor View gives you a live preview of your form, broken into the same sections, so you can see exactly what donors will see as you make changes.

Each card starts out collapsed — select the arrow to expand it and edit its settings, or collapse it again without losing your work. Every preview section includes a small note that “real appearance may vary,” since your live form may look slightly different depending on device or browser. If you’ve turned a section off, its preview will still show up, but with a yellow “Not visible until enabled” banner, so you can see what donors would see if you turned it on. Please note, the Donation Options and Designated Funds previews reflect your last saved settings until you select Save.

To copy a direct link to your donation form at any time, select “Copy link” at the top of the page.

As you edit a section, Save and Discard buttons will appear for that card. A successful save is confirmed with a green background, and any pending changes you haven’t saved yet show up with a yellow background — select Discard if you’d like to back out of them. Please note, each section saves independently, so if you’re editing more than one card, make sure to select Save on each one!

Donation Options

This card controls both how often donors can give and which amounts are suggested to them at checkout.

Frequency

Frequency is shown to donors as two tabs, One-time and Monthly. One-time is always available and can’t be turned off, but Monthly has its own on/off toggle. A green dot next to a tab means that frequency is turned on and available to donors, while a grey dot means it’s off, and whichever frequency is marked as default is what donors will see first when they land on your form.

Donation Suggestions

This tool lets you decide how suggested donation amounts are shown to donors, and you can choose between two modes. Basic uses research-backed preset amounts for your organization (commonly $50, $100, $150, and $250, though exact amounts may vary), and is the default for new organizations. Custom lets you set your own suggestion amounts, including any settings carried over from a previous year. 

The donation form editor lets you customize suggested amounts and descriptions separately for one-time and monthly gifts, so each giving frequency can have its own tailored levels. One-time and Monthly each have their own Basic or Custom setting and suggestion list, so be sure to switch tabs to configure each frequency separately.

If you choose Custom, you’ll see four default suggested amounts ($10, $25, $50, and $100), which you’re free to edit. You can also drag and drop amounts to reorder them, add new ones by selecting “Add suggestion,” or check the “Include descriptions” box if you’d like to add a short description under each amount. To remove an amount, select the X (Delete) button — you’ll always need to keep at least one suggested amount, so this button is disabled once only one remains.

Monthly Donation Suggestions

To customize suggested donation amounts associated to monthly gifts, be sure that you have selected Monthly in your frequency options. As stated above, you will see the Basic option to use preset amounts or Custom to add your own descriptions and amounts exclusively for monthly gifts.

Designated Funds

Designated Funds lets donors direct their gift to a particular fund, program, or category. This section is off by default for new organizations, but will turn on automatically if your organization already had designations configured from a previous year.

A General Fund is included by default and can’t be renamed, reordered, or removed on its own — if you’d like to hide designation options from donors entirely, simply turn off the whole Designated Funds section. You can add more funds by selecting “Add a fund”; each fund name can be up to 60 characters, and a live counter will let you know how much room you have left. To set a fund as the default option donors see in the designation dropdown, check the box next to it (when only the General Fund exists, it’s the default and this checkbox is disabled). You can remove a fund using the X button next to it, and once you have more than one fund, you’re able to drag and drop to reorder them.

Dedication Messages

Dedication Messages lets donors dedicate their gift in someone’s name — for example, “In honor of” or “In memory of.” This section is on by default. When it’s turned on, donors will see an optional checkbox to add a dedication, where they can choose a phrase, enter a name, and optionally send a notification email. When it’s off, the dedication option is completely hidden from your donation form. This is a simple on/off toggle, with no further settings to configure.

Custom Questions

Nonprofits on Mightycause can collect additional information from donors beyond their name, email, and mailing address — for example, phone number or company — to help you follow up more effectively. Answers to these questions are associated with each donor in Contacts, so the information is ready to use for reporting. This section is off by default.

Please note, if your Giving Day Host has disabled organizations from adding new custom questions, you won’t be able to create new ones, but you’ll still be able to turn the section on or off and manage any existing or host-provided questions.

To add a question, select “Add a question.” This will also let you choose from any host-provided questions you haven’t added yet. If your host has added a required question, a warning banner will show you that question’s text so you can avoid creating a duplicate.

Once added, each question will appear as its own card, showing a short label, the full question text donors will see, a reference ID used for reporting and exports, the answer type (such as checkbox, dropdown, radio button, or text), and whether the question is required or optional.

Each question has its own on/off toggle to control whether it appears on your form, and you can use the ⋮ menu to edit or delete a question — though host-provided questions can’t be edited; deleting one simply removes it from your form and makes it available to re-add later. You can also drag and drop questions to reorder them; they’ll appear on your form in the order you set.

If your Giving Day Host has added platform-wide questions, they’ll appear in a separate “Questions from Host” section, with a green badge showing how many are active. If your host hasn’t added any questions, this section won’t appear on your page at all.

Once you’ve finished editing your donation form, don’t forget to select Save!

A Quick Note on Giving Days

If your organization is participating in a giving day, keep in mind that some settings may be managed by your host rather than your organization. Frequency, Donation Suggestions, Designated Funds, and Dedication Messages are always fully in your organization’s control. For Custom Questions, you’re free to turn the section on or off and add your own questions, unless your host has restricted organizations from adding new ones. Any questions your host adds can be turned on or off or removed from your form, but only your host is able to edit their text or answer options.

Have more questions? Email us at support@mightycause.com and we will be more than happy to help!