Adding A Custom Question To The Donation Form

Nonprofits on Mightycause have the ability to collect additional information from donors beyond their name, email address, and mailing address. You can opt into collecting additional information such as phone number, company, etc. to help your nonprofit collect demographic information about your donors as well as contact information that will help you follow up more effectively.

Organizations subscribed on the Essentials Plan have the ability to add two custom question. Organizations subscribed to the Accelerate Plan have the ability to add up to ten custom questions.

To add a custom question, select "Add a section."

Enter the question you would like your donors to answers.

Once you enter your question, you will be able to choose the answer type. There are many options available for you to choose from:

When picking your answer type option, you may see "Enable client ID for each option."

This allows the organization to set an ID for each option for easier mapping and reporting. This feature is helpful for organizations that plan on importing their donations report into system and need to the answers to be matched by ID.

Once you have entered your answer type, at the bottom "Dashboard reference label" refers to the header text that appears on your downloadable donations report. Instead of fitting your entire question into the report, you can label the question so that it's easier to read on the report.

The last step is choosing whether the question is required for the donor or not:

Once you have entered all of your information, select "Save & Publish." Your question will become an added section.